#62 – Downloads not available after purchase

Posted in ‘User Enhancement Manager’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Saturday, 18 June 2016 01:42 AEST
I subscribed but the files are not available. I do see a download ID, but no files.
Saturday, 18 June 2016 08:35 AEST 5'
Hi Rick,
Thank you for your purchase. I've now manually activated your account, so you should be able to access the downloads.

Let me know if you still have a problem.


Saturday, 18 June 2016 09:44 AEST
Perfect, yes I can see the files now. (Currently at home, but will try to download once back at work) Thanks again!
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.

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